Steve and Margie Lyman

Steve and Margie Lyman  

 

We are pleased to recommend Heart to Heart Senior Services and Agnes Haydock.  Over the past three years we have used the services provided by Heart to Heart on an ongoing basis and cannot say enough about the quality of care provided. 

 

With none of our immediate family members living in the Kingston area we relied heavily on Aggie and her excellent team to provide support and care for our elderly mother.  Heart to Heart never failed us and was always there to provide assistance in whatever capacity was needed.  

 

The philosophy of Heart to Heart is to be “like family” for seniors requiring assistance with everything from companionship, escort service to doctors appointments and other appointments, personal hygiene care, and the person to call when one needs assurance.

 

Aggie’s vast experience with seniors’ needs makes her an excellent resource for finding the right help in the community and liaising with various agencies.  When required she is most effective as her client’s advocate.  

 

Very well organized and compassionate Aggie and her team made a huge difference to our peace of mind living way out west in San Francisco.  We knew that one of the Heart to Heart crew would stand in for us until one of us could travel to Kingston when emergencies arose. As well we knew that on a daily basis our loved one was receiving as much care as was needed allowing her to maintain as much independence as possible.  Always, we were confident that care was delivered by outstandingly warm and helpful staff.  

 

The rapport that evolved between Heart to Heart and ourselves was excellent and shall never be forgotten.

 

Steve and Margie Lyman

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